Privacy Policy

At Greystone Property Management ("Greystone," "we," "us," or "our"), we are committed to protecting the privacy of our users, property owners, tenants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our services and website.

1. Information We Collect

1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, mailing address, payment details, and other information you provide when engaging with us.

1.2. Non-Personal Information: We may also collect non-personal information such as IP address, browser type, device type, and usage data related to how you interact with our website and services.

1.3. Cookies: Our website may use cookies to improve your experience, gather statistical data, and provide personalized content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our property management services
  • Communicate with you about your property, lease, or rental applications
  • Process payments and manage accounts
  • Send notifications, including SMS messages, about maintenance, leasing, and other property-related updates
  • Analyze website usage and improve our services
  • Comply with legal obligations and protect our legal rights

3. Sharing Your Information

3.1. Service Providers: We will not share your information with third-party service providers.

3.2. Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

5.1. Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

5.2. Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

5.3. Opt-Out of SMS Messaging: To opt-out of receiving SMS messages from us, reply "STOP" to any message or contact us at support@greystonepm.com.

5.4. Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your experience on our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will take reasonable steps to delete or anonymize it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Greystone Property Management
Phone: 646-688-2925
Email: info@greystonepm.com