Welcome to Greystone Property Management (“Greystone,” “we,” “our,” or “us”). By using our services or accessing our website, you agree to comply with and be bound by the following terms and conditions of use, which govern Greystone's relationship with you as a property owner, tenant, or website visitor. If you disagree with any part of these terms, please refrain from using our services.
1.1. Scope of Services: Greystone Property Management provides a range of property management services to residential property owners, including marketing, tenant screening, rent collection, maintenance, and accounting.
1.2. Owner’s Responsibilities: Owners must provide necessary documentation related to the property, including insurance and compliance with regulations.
1.3. Tenant Responsibilities: Tenants must pay rent on time, maintain the property, and report maintenance issues promptly.
2.1. Lease Terms: Leases are binding agreements between the property owner and the tenant, outlining duration, rent, and other conditions.
2.2. Security Deposits: Security deposits are held in trust and returned based on the lease terms and property condition.
2.3. Renewals and Terminations: Lease renewals and terminations are handled according to the lease agreement and applicable laws.
11.1. Opt-In for SMS Messaging: By submitting your contact information, you expressly consent to receive SMS (text messages) from Greystone Property Management regarding services such as rent, lease, and maintenance updates.
11.2. Consent to Receive Text Messages: By agreeing to these terms, you give Greystone Property Management permission to send you text messages. You understand that standard message and data rates may apply.
11.3. Opt-Out: To opt out, reply "STOP" to any message. You will receive a confirmation and no further texts will be sent unless you opt back in.
11.4. Frequency of Messages: The frequency of messages will vary based on your interaction with our services, including reminders, updates, and promotional messages.
11.5. Support: If you need help, reply "HELP" to any message or contact us at support@greystonepm.com.
If you have any questions or concerns regarding these Terms of Service, you can contact us at:
Greystone Property Management
Phone: 646-688-2925
Email: info@greystonepm.com
6.1. Limitation of Liability: Greystone will not be liable for any damages arising from the use of our services or website, except for gross negligence or willful misconduct.
6.2. Force Majeure: Greystone is not responsible for delays or failures caused by events beyond our control, such as natural disasters or government actions.
6.3. Indemnification: Property owners and tenants agree to indemnify Greystone for any claims, damages, or losses arising from their use of our services.